Support
Questions, answered plainly
Bulb wattage, personalization, care, and everyday use of your Dipsun lamp and gift, gathered in one place.
Need a direct answer?
Reach the studio for lamp, personalization, or custom order questions.
Lighting
Bulbs, bases, and shades

Bulb wattage
Use standard LED bulbs
Dipsun shades are heat-tested for standard LED bulbs that do not emit excessive heat. Check the wattage noted on each product page before fitting a bulb.
Base fittings
Check the fitting first
Each lamp lists its base fitting on the product page. Confirm the fitting matches your socket before ordering so the lamp is ready when it arrives.


Everyday use
Shades built to last
Printed shades hold their shape under daily use. Keep them away from direct heat sources and avoid pressing on the ridged surface to protect the finish.
Gifts and care
Personalize and maintain
Choose your gift font during checkout or coordinate details with the studio by email. Clean with a dry microfiber cloth or soft brush.
Personalization
Choose your font
Select a font during checkout. For a custom layout, email the studio with your preferred wording and details.
Care
Dust gently
Use a dry microfiber cloth or a soft brush to lift dust from the printed ridges. Avoid liquids on the surface.
Parts
Replacement parts
Shades, bases, and cords are listed separately where available. Contact the studio to check compatibility before ordering a part.