Support

Questions, answered plainly

Bulb wattage, personalization, care, and everyday use of your Dipsun lamp and gift, gathered in one place.

Need a direct answer?

Reach the studio for lamp, personalization, or custom order questions.

Lighting

Bulbs, bases, and shades

Editorial product photograph of a 3D-printed lamp shade glowing softly on a beige side table, warm practical light, soft

Bulb wattage

Use standard LED bulbs

Dipsun shades are heat-tested for standard LED bulbs that do not emit excessive heat. Check the wattage noted on each product page before fitting a bulb.

Base fittings

Check the fitting first

Each lamp lists its base fitting on the product page. Confirm the fitting matches your socket before ordering so the lamp is ready when it arrives.

Close editorial detail of a lamp base and socket on a stone surface, soft natural daylight, warm neutral tones, crisp fo
Wide environmental frame of a sculptural lamp on a tiled floor beside a balcony plant, filtered bright daylight, lived-i

Everyday use

Shades built to last

Printed shades hold their shape under daily use. Keep them away from direct heat sources and avoid pressing on the ridged surface to protect the finish.

Gifts and care

Personalize and maintain

Choose your gift font during checkout or coordinate details with the studio by email. Clean with a dry microfiber cloth or soft brush.

Personalization

Choose your font

Select a font during checkout. For a custom layout, email the studio with your preferred wording and details.

Care

Dust gently

Use a dry microfiber cloth or a soft brush to lift dust from the printed ridges. Avoid liquids on the surface.

Parts

Replacement parts

Shades, bases, and cords are listed separately where available. Contact the studio to check compatibility before ordering a part.